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Frequently Asked Questions (FAQ)

  • Our products are currently offered as pre-orders. This means your order is produced after purchase.

    Delivery typically takes several weeks, as we focus on careful production and quality. You will receive more detailed shipping information via email after your order.

  • We do not mass produce. Each product is created with intention, care, and attention to detail.

    This allows us to ensure a higher level of quality and exclusivity.

  • Yes, you have the right to return your order within 14 days of receiving it.

    Please note: For hygiene reasons, returns may not be accepted if the product has been used or unsealed.

  • Orders can only be cancelled within a short time after purchase.

    Once production has started, cancellation is no longer possible.

  • Yes, we offer international shipping. Shipping times may vary depending on your location.

  • Yes, once your order has been shipped, you will receive a tracking number via email.

  • Our brushes are designed to be soft and suitable for most skin types.

    However, we recommend cleaning them regularly and discontinuing use if irritation occurs.

  • You can contact us anytime via email at: bleteamofficial@gmail.com

  • Yes, our products are released in limited quantities as part of our pre-order model.

  • We are building more than just products — we are creating a beauty experience focused on intention, transformation, and quality.